Archive for April 2017

Measuring the performance of your Customer Service

  Measuring the performance of your customer service department is critical to achieving success.   We must agree to something. If you want to improve, you must measure. They go together. You can not take proper steps toward improvement if you do not have insights on what you should do.   However, many people find…

Read More

Foundations of great customer service

    Excellent Customer Service is one of the things that every company in the world must achieve. Otherwise, they won’t survive in this competitive world!   Last time, we were studying what wast excellent customer service. We also discussed one of the most important aspects of customer service. That means being humble. Remember you…

Read More

Excellence in Customer Service

    Excellence in customer service is one of the areas where no business can afford to miss. Let’s face it, customer service can make or break a business.   Don’t you believe me? Let’s check something to realize how important can this be!   When was the last time you visited a place where…

Read More

Achieving Excellence in Life

On our last entry, we were talking about excellence and how it is related to our life. But the most important thing we learned is that a successful life is not determined by your money or properties. We must remember that excellence is a quality that goes beyond the standards.  A life of excellence is…

Read More

Excellence in Life: Tips on how to achieve it

Excellence in life… let’s be honest for a minute… who would not like to be able to live an excellent and marvelous life? I am pretty sure that is the wish of everybody. I am sure I will never meet a person who has the desire to have a disastrous life. Since people usually ignore…

Read More